1. OVERVIEW

At PERFECT BODY YOGA LLC, we are committed to providing high-quality yoga equipment. All sales are considered final, except in cases of defective or damaged products.

By placing an order on our website, you agree to this Refund and Returns Policy.

2. FINAL SALE POLICY

All products are sold as one-time final sales.

We do not accept returns, refunds, or exchanges for:

Change of mind
Incorrect product selection
Personal preference
Size or color dissatisfaction

3. ELIGIBLE RETURNS (DEFECTIVE OR DAMAGED ITEMS ONLY)

We only accept return or replacement requests if the item is:

Defective or has a manufacturing fault
Damaged during shipping
Incorrect item received due to our error

To be eligible, you must contact us within 7 days of delivery.

4. RETURN PROCESS

To request a return or replacement, please follow these steps:

Contact us at: consuelo@perfectbodyyogallc.online
Provide your order number and a description of the issue
Attach clear photos or videos showing the defect or damage
Wait for confirmation and return instructions from our support team

Unauthorized returns will not be accepted.

5. REFUNDS

If your return request is approved, we will:

Issue a replacement item, or
Process a refund to your original payment method (if replacement is not available)

Refunds may take 5–10 business days to appear, depending on your payment provider.

6. SHIPPING COSTS FOR RETURNS

If the return is due to our error (defective or incorrect item), we will cover the return shipping cost.

For all other cases, return shipping is not covered.

7. NON-RETURNABLE ITEMS

The following items cannot be returned or refunded:
Products without original packaging
Items returned without prior approval

8. CONTACT US

If you have any questions regarding refunds or returns, please contact:

Address：17405 TULLOCK ST, BLOOMINGTON, CA, 92316
Email: consuelo@perfectbodyyogallc.online
Phone: +1 (219) 837-8055